Frequently Asked Questions

Q: How do I sign up?
Follow this link, Registration

Q: How many Fax2Email numbers may I have?
You may register for as many Fax2Email numbers as you wish.

Q: What will I pay for this service?
The Fax2Email service is free, you only pay for the faxes you send, Email2Fax service.
To register for Email2Fax please complete Part A & B on the registration form.

Q: Do I have to register for both Fax2Email & Email2Fax service?
No, you can choose to register for Fax2Email only, or Fax2email & Email2Fax.

Q: Once I have registered, how long until I can receive faxes on my 086 number?
Immediatly

Q: If I register, am I bound by any type of contract?
No, their are no contracts involved whatsoever.

Q: Will I require special software to view my faxes?
All Windows based operating systems have a standard tiff image viewer but should you wish to receive your faxes in PDF format, you will require Abobe
Reader. This software is free of charge and can be downloaded at www.adobe.com.

Q: Does my computer have to be turned on to receive faxes?
No, as with standard emails, your incoming faxes are stored on your Internet Service Providers server until you have downloaded your email.

Q: Is there a limit to the amount of faxes I can receive?
An unlimited number of faxes can be received on any of your 086 Fax2Email numbers at no extra  cost.

Q: If two people send me a fax at the same time, will one of them get a busy signal?
No, you can receive up to 300 faxes simultaneously on a single 086 Fax2Email fax number.

Q: How do I forward a received fax to one or more people?
You would forward the fax attachment as with any other email.

Q: Can I send documents from my email?
Yes, once you have your Email2Fax you can send any document and images as an attachment from your email account to a recipients fax machine.

Q: How much do I pay when using Email2Fax?
For Email2Fax rates Please contact us

NOTE: documents are in PDF format, to view and print, download a free copy of Adobe Acrobat
Reader here.

 

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